Office of Technology | Service Desk Locations and Hours

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    • Critical Service Status
      • Date: 1/14/2026
      Time: 8:14:02 PM

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    Service Desk Locations and Hours

    On-Site Support

    • Romeoville Service Desk - Lower Level LRC:  Monday - Friday, 7:30 AM - 5:00 PM
    • Uptown Service Desk - Argyle East 105 & Classroom/Media support: Monday - Friday, 8:30 AM 鈥� 5:00 PM 
    • Romeoville Classroom/Media support: Monday - Thursday, 7:30 AM - 8:00 PM; Friday 7:30 AM - 5:00 PM 

    Phone Support

    On Campus: Extension 5950 or Off Campus: 815-836-5950

    Phone support remains available during evenings and weekends to ensure flexibility for our community.  

    • Monday - Thursday: 7:30 AM 鈥� 8:00 PM
    • Friday: 7:30 AM 鈥� 5:00 PM
    • Saturday: 9:00 AM 鈥� 3:00 PM
    • Sunday: 12:00 PM 鈥� 3:00 PM

    Email - servicedesk@lewisu.edu
    After hours Blackboard Support: (309) 210-0115

    Visit the Lewis Service Portal () anytime to access our knowledge base or to submit a support ticket.

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